Travel Info

Travel Documents

PenAir requires each customer appearing to be over 18 years of age to present valid identification to a Customer Service Agent at the ticket counter or departure gate with photo ID (see acceptable identification requirements). Children under the age of 18 do not need photo ID while traveling domestically.

In order to expedite the security and check-in process, please ensure that the name on your travel documents matches the name on your travel itinerary and ticket.

IMPORTANT NOTE FOR ONLINE CHECK-IN: Boarding passes on mobile devices can be read TSA scanners. If you do not present a TSA-approved boarding pass at the TSA check-point, you will be directed by TSA back to the ticket counter which may result in a delay in your travel plans. TSA-approved boarding passes include:

  • Boarding passes printed at home (received via email)
  • Boarding passes received at the counter

Acceptable Identification for Domestic Travel

One of the following must apply to be considered acceptable ID:

  • One non-expired government-issued photo ID, such as:
    • Driver’s license
    • State ID card
    • Military ID card
    • Passport
    • Resident Alien card
    • Photo employment ID issued by country, state or federal agency