Travel Advisories

Northeast Travel Alert - Winter Storm Neptune

Due to Winter Storm Neptune in the Northeast U.S., PenAir will waive change fees and any fare differences for passengers traveling February 14-16, 2015 to/from Boston, MA.

Passengers may rebook their flights (PenAir portions only) for travel through February 25, 2015 prior to the departure of their originally scheduled flight as follows: 

  • Tickets must have been purchased on or before February 13, 2015
  • Travel dates: February 14-16, 2015
  • Change fees and fare differences will be waived if rescheduled travel begins no later than Wednesday, February 25, 2015.
  • Origin and destination must remain the same to qualify for a waiver of change fee and fare difference.
  • Ticket exchanges must occur prior to the departure of their originally scheduled flight. 
Passengers affected may contact PenAir reservations at 1-800-448-4226. 
Please continue to monitor this site for additional updates pertaining to flights to/from Boston, MA. 
Last updated 9:30am AST 2/13/15

Northeast Travel Alert -

Winter weather may impact travel to/from/through various cities in the Northeast region of the United States. Due to another Winter Storm in the Northeast U.S., PenAir will waive change fees and any fare differences for passengers traveling Sunday, February 8 – thru Tuesday, February 10, 2015 to/from Boston, MA.
• Customers may rebook their flights for travel now through Friday, February 13, 2015 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund. Original travel must have been booked on or before Thursday, February 05, 2015.

• Change fees and fare differences will be waived if rescheduled travel begins no later than Friday, February 13, 2015.
• Origin and destination must remain the same to qualify for a waiver of change fee and fare difference.
• Ticket exchanges must occur prior to the departure of their originally scheduled flight.

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Northeast Travel Alert - Winter Storm Linus

Due to Winter Storm Linus in the Northeast U.S., PenAir will waive change fees and any fare differences for passengers traveling Monday, February 2, 2015 to/from Boston, MA.

Passengers may rebook their flights (PenAir portions only) for travel through February 6, 2015 prior to the departure of their originally scheduled flight as follows: 

  • Tickets must have been purchased on or before February 1, 2015
  • Travel dates: February 2, 2015
  • Change fees and fare differences will be waived if rescheduled travel begins no later than Friday, February 6, 2015.
  • Origin and destination must remain the same to qualify for a waiver of change fee and fare difference.
  • Ticket exchanges must occur prior to the departure of their originally scheduled flight. 
Passengers affected may contact PenAir reservations at 1-800-448-4226. 
Please continue to monitor this site for additional updates pertaining to flights to/from Boston, MA. 

Northeast Travel Alert - Winter Storm Juno

Due to Winter Storm Juno in the Northeast U.S., PenAir will waive change fees and any fare differences for passengers traveling Monday, January 26, 2015 and Wednesday, January 28, 2015 to/from Boston, MA.

Passengers may rebook their flights (PenAir portions only) for travel through February 1, 2015 prior to the departure of their originally scheduled flight as follows: 

  • Tickets must have been purchased on or before January 25, 2015
  • Travel dates: January 26-28, 2015
  • Change fees and fare differences will be waived if rescheduled travel begins no later than Sunday, February 1, 2015.
  • Origin and destination must remain the same to qualify for a waiver of change fee and fare difference.
  • Ticket exchanges must occur prior to the departure of their originally scheduled flight. 
Passengers affected may contact PenAir reservations at 1-800-448-4226. 
Please continue to monitor this site for additional updates pertaining to flights to/from Boston, MA. 

TSA Traveler ID Requirements

 *11/14/14 - Effective Immediately - All passengers that appear eighteen or older, who check in without identification will be denied boarding.  No waivers or exceptions will be granted until further notice.  TSA requires a passenger to have a valid government issued ID to travel on FAR Part 121 air carriers (which includes PenAir). This requirement, according to the TSA Blog, can we waived if the person goes through an official TSA checkpoint.  The problem in Alaska is that most passengers do not travel through a TSA checkpoint going to/from rural Alaska. 

This law only impacts the two largest regional airlines in the state of Alaska.  PenAir has been working to get an Alaska exemption for this rule and have requested the help of our Alaska congressional delegation. We are waiting their assistance and will keep our customers informed.  In the meanwhile ALL passengers appearing to be eighteen or older must have proper government issued ID to check-in and travel.  We understand that this may be confusing for many of our passengers who have just traveled on a major airline to Anchorage (possibly without government issued ID), and are now denied boarding to go on to a rural location, most importantly their home.  Unfortunately, PenAir must follow the law.  PenAir takes safety and security seriously and are working to resolve this issue as quickly as possible.