AIRPORT CHECK-IN

Arriving at the airport and checking in:

Passengers must adhere to the check-in guidelines below. This prevents delays for you or fellow passengers, and ensures your bags will make the scheduled departure.
 
 

ALASKA ROUTES:

90 minutes prior to scheduled departure when travelling with checked bags
60 minutes prior to scheduled departure when travelling without bags
40 minutes prior to scheduled departure passengers must be checked in and available at the GATE for Boarding

PLEASE NOTE: Even if a passenger is aware of a published delay, they must still check in at the scheduled departure time not the newly published departure time. If you elect not to check in at the "scheduled departure" time it may cause cancellation of your seat and/or your entire reservation.

EAST COAST ROUTES:
60 minutes prior to scheduled departure when travelling with checked bags
45 minutes prior to scheduled departure when travelling without bags
30 minutes prior to scheduled departure passengers must be checked in and available at the GATE for Boarding

BOARDING

To accommodate all travelers on a flight, passengers must be checked in and available to board at the designated boarding gate at least 40 minutes (30 minutes on the east coast) before departure for all flights. Failure to meet these requirements may cause the cancellation of reserved seats and/or the entire reservation.

 

TRAVEL DOCUMENTS


PenAir requires each customer appearing to be over 18 years of age, to present valid identification at the ticket counter or departure gate with a Customer Service Agent. Children under the age of 18 do not need photo ID while traveling domestically.
In order to expedite the security and check-in process, please ensure that the name on your travel documents matches the name on your travel itinerary and ticket.

Acceptable Identification for Domestic Travel

One of the following must apply to be considered acceptable ID
One non-expired government-issued photo ID, such as:

  • Driver's license
  • State ID card
  • Military ID card
  • Passport
  • Resident Alien card
  • Photo employment ID issued by country, state or federal agency

 *11/14/14 - Effective Immediately - All passengers that appear eighteen or older, who check in without identification will be denied boarding.  No waivers or exceptions will be granted until further notice.  TSA requires a passenger to have a valid government issued ID to travel on FAR Part 121 air carriers (which includes PenAir). For additional information on this requirement please click here.