Reservations: 800.448.4226 Cargo: 907.243.2985 Consumer Affairs: 907.717.3190 Corporate: 907.771.2500

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General Info and Policies

Cargo Operations Information

NOTICE: Cargo service to/from Aniak and Unalakleet was temporarily suspended after December 22nd and 26th, 2016 respectively.

All cargo being shipped from Anchorage via PenAir must be delivered to the PenAir Cargo drop-off facility:

Anchorage Cargo Facility
6200 Boeing Avenue, Ste. 300
Anchorage, AK 99502

Hours of Operation for Cargo & PenPak :
8 AM - 5 PM (Monday - Friday)
8 AM - 4 PM (Saturday)
Closed Sunday

Air Cargo: 907.243.2985
Air Cargo Fax: 907.770.7204 

General Cargo Policies

  • Priority rate is based on 160% of the General freight rate.
  • Live animal shipments are based on 300% of General freight rates. Rates are based on actual weight.  Rate are not based on dimensional sizing. Arrangements must be made at least 24 hours in advance. There is a limit of two animals per airplane. 
  • For hazardous materials there is a fee of $25.00. Up to 10 DGDs are allowed per airway bill (AWB).
  • All shipments tendered to PenAir must be prepaid at time of delivery.
  • There is no longer a C.O.D. service for freight shipments.
  • Human remains are 200% of the General freight rate. Arrangements must be made at least 24 hours in advance.
  • Flat rate for antlers from stations to/from Anchorage is $50.00 plus tax. Must be prepaid. 
  • Dimensions: 
    • The maximum dimension accepted for freight is 48" in any direction.
    • The maximum weight is 500 pounds. 
    • Some exceptions for dimension and weight apply.  Contact PenAir cargo for more information.
  • Declared value is:
    •  $1.00 per $100 declared.
    •  Maximum declared value for freight shipments is $25,000.
    • Maximum declared value for  PenPacks is $500.  

Revised/Effective: February 1, 2013