CHECKING BAGS

The following baggage rules apply only when traveling on PenAir. If your itinerary includes travel on another airline, please check that airline's web site for their specific baggage rules.

Click here for more information about checking bags down line if connecting to another carrier. 

BAGS ON BOARD

Traveling in Alaska: For domestic travel, each ticketed passenger is allowed checked baggage as specified in the guidelines detailed on this page and one piece of carry-on baggage plus one personal item such as a purse, brief case or laptop computer.
 
Traveling on the East Coast: For domestic travel, each ticketed passenger is allowed checked baggage as specified in the guidelines detailed on this page and one piece of carry-on baggage plus one personal item such as a purse, brief case or laptop computer.
 
All carry-on baggage is subject to the following limitations:

Underneath space is limited to a small carry on item not to exceed 16"L x 16"W x 9"H. Baggage not meeting these specifications must be transported as checked baggage. Baggage carried on-board must be of a size and shape to allow for storage in the aircraft overhead compartments, or underneath the seat in front of the passenger. Overhead compartments have limited space to store a coat, small backpack, purse, infant diaper bag or reading material.

All items not needed in-flight should be checked. Passengers are advised to carry-on medicine(s), keys, passport, and travel documents.

The following special items will be accommodated on board in addition to the carryon allowance at no additional charge.

    • Crutches
    • Cane
    • Brace
    • Prosthesis
    • Infant car seat
    • Collapsible manual wheelchair
    • One stroller

BAGGAGE FEES

Bag Fees have increased for tickets purchased on or after October 30, 2013.  Current fees are:

Standard Baggage Fees - ALASKA

  1st 2nd 3rd 4th and up
Alaska Free $25 each $50 each $75 each

Standard Baggage Fees - EAST COAST

  1st 2nd 3rd and up
East Coast $25 each $25 each $75 each

We accept baggage subject to the standard charges outlined below. Each piece of checked baggage must weigh 50 pounds (23kg) or less and not exceed a maximum total linear dimension (length + width + height) of 62 inches (158 cm). Bags exceeding these weights and dimensions will incur additional charges.

Military Personnel:
Active duty military personnel traveling for personal travel may check 2 bags (up to 50lbs each) free of charge. 
Active duty military personnel and dependents traveling on military orders may check 2 bags (up to 70lbs each) free of charge. 
Excess bag or overweight/oversize bag fees will apply outside of the policies above.

Overweight baggage

Checked Bag Weight Fee per Bag
51-100 pounds $50 each
Over 100 pounds Must travel as cargo

Oversize baggage

Checked Bag Dimensions
(length * width * height)
Fee per Bag
Up to 62" No additional charge
63"-115" $50 each
Over 115" Must travel as cargo

Excess charges for additional, oversized, or overweight pieces are calculated on a per piece charge. An item which is oversized or overweight, and in excess of the free allowance above will be assessed both charges.

Baggage weighing over 100 pounds and/or over 115"/292cm will not be accepted as checked Baggage. Any items over 100 pounds must travel as cargo and be processed through the PenAir Cargo Department.

See Sporting Equipment page for any special charges for traveling with sporting equipment.
Baggage connection to other and/or partner airlines is subject to the connecting carrier’s baggage fees and policies in addition to the PenAir baggage charges.


Excess Bags

Excess baggage is transported on a space available basis. Additional charges apply for all bags over the allowable limits. Acceptance of excess baggage does not guarantee that it will travel on the next departing flight.

All checked baggage is subject to the following limitations:

Each piece of checked baggage must weigh 50 pounds (23kg) or less and not exceed a maximum total linear dimension (length + width + height) of 62 inches (158 cm).

All checked luggage on PenAir must be processed at least 40 minutes prior to departure to ensure your bags are loaded onto your flight and avoid being rebooked on a later flight. All baggage is subject to inspection. Government safety and security regulations apply to PenAir’s carriage of baggage.

Baggage weighing over 100 pounds and/or over 115"/292cm will not be accepted as checked Baggage. Any items over 100 pounds must go as cargo.

Excess charges for additional, oversized, or overweight pieces are calculated on a per piece charge. An item which is oversized or overweight, and in excess of the free allowance will be assessed both charges.
Baggage connecting to other airlines is subject to the connecting carrier's charges in addition to the PenAir charges.

Delayed/Damaged Bags

We put forth our best efforts to ensure your bags arrive on time and undamaged. Occasionally, bags will be delayed or damaged. In the event your bag is delayed, damaged or mishandled we aim to reunite you with your baggage and/or review your claim in a timely manner. Our priority now is reuniting you with your baggage or reviewing your claim.

Baggage that is delayed or damaged should be reported to PenAir personnel, in person, before leaving the airport. If you did not file a report at the airport please contact Customer Assistance within 24 hours of your arrival:

Flights in Alaska

(907) 771-2615
(800) 448-4226 toll-free
baggage@penair.com
Alaska Baggage Hours of Operations:
Daily:10:00am - 9:00pm AST

Holiday hours may vary
 

Flights on the East Coast US

(617) 567-5134
(800) 448-4226 toll-free
baggage@penair.com
East Coast Baggage Hours of Operations:
Monday - Saturday: 6:30am - 6:30pm EST
Sunday: 10:00am - 6:30pm EST

Holiday hours may vary 

Failure to report baggage damage or mishandling of any scope will not be reviewed for compensation. If, in the unlikely case, your luggage is still missing after 5 days or you have additional questions regarding delayed or damaged bags, please contact our Central Baggage Service office at 907-771-2697 (Alaska) or 617-567-5134 (East Coast US).

Please retain copies of your ticket, baggage claim check, and any receipts you may have accumulated for expenses incurred relating to your claim.